Privacy Policy
Effective Date: October 1, 2026
Miss Solutions Consulting (“Miss Solutions Consulting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, schedule a consultation, communicate with us, or use our student loan consulting services.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Miss Solutions Consulting, we may collect information such as:
Information you provide directly
Full name
Email address
Phone number
Student loan balance or estimated loan amount
Information about your federal or private student loans
Employment-related information relevant to student loan programs
Information about your repayment situation
Information you provide when completing an intake form or consultation questionnaire
Information you provide during communications with us
Appointment and scheduling information
Any other information you voluntarily provide when requesting or receiving our services
We encourage clients not to submit Social Security numbers, FSA IDs, passwords, account login credentials, or other highly sensitive authentication information through website forms, email, or other unsecured communications unless specifically instructed through an appropriate secure process.
Information collected automatically
When you visit our website, certain information may be collected automatically through cookies, tracking technologies, or similar technologies. This may include information such as:
IP address
Browser and device information
Pages visited
Approximate location information derived from technical data
Date and time of website visits
Website interactions and navigation information
Because your website is hosted and/or supported through HubSpot, certain website tracking technologies may be used. HubSpot explains that its customers are responsible for the tracking technologies used on their own websites and for providing appropriate privacy notices and controls.
2. How We Use Your Information
Miss Solutions Consulting may use information we collect to:
Respond to inquiries and requests
Schedule and manage consultations
Provide student loan consulting and personalized repayment guidance
Review information relevant to your student loan situation
Communicate with you about requested services
Provide information, documents, or follow-up related to your consultation
Process payments when applicable
Maintain business and client records
Improve our website, services, and customer experience
Protect our website and business from fraud, abuse, and unauthorized activity
Comply with applicable legal and regulatory requirements
Send newsletters, educational information, or marketing communications when you have provided the appropriate consent or where otherwise permitted by law
We use information for purposes reasonably related to the services and interactions for which it was provided.
3. Student Loan Information
Miss Solutions Consulting provides educational and consulting assistance related to student loans.
Information you provide about your student loans may include loan balances, loan types, repayment information, employment information, and other information relevant to evaluating your options.
Please do not provide your Federal Student Aid ID (FSA ID), password, Social Security number, or other login credentials to Miss Solutions Consulting.
When a consultation requires you to access your federal student loan information, you may be instructed to access your own account directly and provide information needed for the consultation through an appropriate method.
4. How We Share Information
Miss Solutions Consulting does not sell your personal information for money.
We may share information when reasonably necessary to operate our business and provide requested services, including with:
Technology and website service providers
Scheduling and appointment platforms
Email and communication service providers
Payment processors
Customer relationship management (CRM) providers
Professional service providers
Service providers that assist us with operating, maintaining, or securing our website and business
These providers may process information on our behalf and may have access to information necessary to perform their services.
We may also disclose information when reasonably necessary to:
Comply with applicable law or legal process
Respond to lawful requests from governmental authorities
Protect our rights, property, or safety
Investigate suspected fraud or unauthorized activity
Protect the safety of our clients, business, or website
5. HubSpot and Other Service Providers
Our website and business operations may use third-party platforms and service providers, including HubSpot and other providers that we may use for website hosting, forms, customer relationship management, scheduling, email, payments, analytics, or other business functions.
These providers may process personal information on our behalf as necessary to provide their services.
For example, HubSpot may act as a service provider/processor when its customers use HubSpot tools to collect and process personal information through their websites and business activities.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to:
Operate and secure the website
Remember preferences
Understand website usage
Analyze website performance
Improve the user experience
Support website functionality and communications
You may be able to control certain cookies through your browser settings and, where available, our website’s cookie-consent tools.
HubSpot provides cookie-consent functionality that can allow website visitors to manage certain tracking preferences.
7. Communications
If you contact Miss Solutions Consulting, request a consultation, submit a form, or become a client, we may communicate with you regarding your request, appointment, consultation, or services.
If you separately choose to receive newsletters, educational content, or marketing communications, we may send those communications in accordance with your preferences and applicable law.
You may unsubscribe from marketing emails by using the unsubscribe option included in those communications.
Unsubscribing from marketing communications does not necessarily stop service-related or transactional communications that are necessary to respond to your request or provide services.
8. Information Security
We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.
Because student-loan information can contain sensitive financial information, we encourage you to avoid sending passwords, FSA IDs, Social Security numbers, or other authentication credentials through ordinary email or website forms.
Georgia law also addresses the proper disposal of business records containing certain categories of personal information, including Social Security numbers, account information, loan or credit information, and other sensitive information.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain appropriate business and client records, resolve disputes, comply with legal obligations, and enforce agreements.
When personal information is no longer reasonably necessary for legitimate business or legal purposes, we may securely delete, destroy, or anonymize it in accordance with our record-retention practices and applicable law.
10. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the ability to:
Request information about personal information we maintain about you
Request correction of inaccurate information
Request deletion of information where applicable
Withdraw consent for certain communications
Unsubscribe from marketing communications
Ask questions about how your information is collected or used
To make a privacy-related request, please contact us using the information below.
Certain information may need to be retained when required for legal, regulatory, security, accounting, or legitimate business purposes.
11. Children’s Privacy
Our website and services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete the information.
12. Third-Party Websites
Our website may contain links to third-party websites, including government websites, student loan resources, scheduling services, payment services, or other resources.
Miss Solutions Consulting is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
We encourage you to review this page periodically for the most current version.
14. Contact Us
If you have questions about this Privacy Policy or how Miss Solutions Consulting handles personal information, please contact us:
Miss Solutions Consulting
Email: services@misssolutionsco.com
Website: misssolutionsco.com
Location: Georgia, United States